December 30, 2009
Here are seven guidelines and important questions to consider in establishing and maintaining good farrier-client relationships.
1. Be on time for your shoeing appointments. It is easier to build a good long-term relationship when the first impression is favorable. If you wish to be successful, you must advertise success. Are you making a good impression?
2. Build [...]
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December 28, 2009
This question and its answer depends upon your experience, length of time in practice, how many clients you currently have, status of your local economy, competition, etc. Do you provide perceivable value for your clients? How will you communicate this change — will you call and tell them, send them a letter, postcard or email, [...]
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